The mission of the Sales Professional is to work opportunities
from the beginning of the sales process all the way through delivery. The
Sales Professional is to maximize and support 100% of all inbound and outbound
communication platforms, prospecting, and drive customer traffic, while
maintaining the highest possible level of customer satisfaction. By his/her
impression, the image of the dealership is portrayed, and managing the
technology of the customer management tools (CRM). Set appointments and drive
showroom traffic while managing time effectively. Work daily call logs and
email effective communication within the CRM solution. Keep all follow up done
daily and placing notes in CRM. Use CRM to assist you with overall follow up.
Be a Brand Champion (Ford Certified).
o Plus if Bilingual, yet not required .
o Strong management support in a team environment to help you grow your business,
increase your product knowledge and help you succeed. • Measure and
report all lead activity to the Sales Manager results including: • Initial
email response. • Personalized emails. • Initial phone call to set
appointments. • Confirm appointments to drive your show rate. • Demonstrate
virtual vehicles at dealership. • Unsold follow up of prospects who do not buy.
• Follow up for people who did not show for appointments. • Sold follow up for
customers who buy. • Referrals and household prospecting. • Ongoing customer
contact to promote loyalty and retention.
o Selected training and/or events with the manufacturer/vendors.
Maintain a high level of product knowledge.
o Review, understand, and drive positive review and social media
engagement within the dealerships company managed profiles.
o Be on time to work and ready to perform. Be a strong example to other sales
associates.
Compensation
Excellent Compensation Plan.
Benefits
We strive for a superior customer experience and believe our
Associates should have the same superior experience. We believe in building a
long term relationship with each associate offering the following benefits:
·
Health Insurance
·
Dental Insurance
·
Disability & Live insurance
·
Opportunity Employer (EOE).
